„Flexible, yet robust proprietary model combined with years of experience with corporate Enterprise Business Application.”
We start with a short, individually prepared audit/workshop to get to know the character of your organisation.
We jointly set key objectives, and decide on the measurement criteria and the team to be engaged to achieve the objectives (we customise the competencies and experience mix to maximise results).
For a fixed monthly fee, our team of experienced service managers (familiar with business/ERP processes) effectively manages support processes in your Enterprise Business Application system.
04 Service Operations
If a crisis or escalation emerges, our Service Manager will seamlessly take over
the coordination of the teams involved in the problem resolution and ensure
appropriate communication with all stakeholders. If your operations require it,
our Service Manager will be on call 24/7.
We regularly review operations with all the stakeholders, establish directions
for improvement and monitor progress.